Skip to Content

Privacy Policy

Last updated: November 22, 2024

Ospiria, LLC, operating under the trade name Prepare Illinois​ ("we," "us," or "our") operates the website https://www.ospiria.com (the "Site") and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our Site and interact with our services. By accessing or using the Site, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect personal information from users in the United States to provide and improve our services. The types of information we may collect include:

  • Personal Identification Information: Name, phone number, email address, mailing address.
  • Contact Preferences: Your preferences regarding communications and marketing.
  • Other Information: Information you provide to us through inquiries, feedback, or any other communications with us.

We do not collect sensitive personal information through our website.

In addition to information you provide directly, we may also collect personal information about you from third-party sources to better serve your needs.

2. How We Use Your Information

We may use the personal information we collect for the following purposes:

  • To Provide Services: Deliver and facilitate the delivery of services you request.
  • To Improve Our Services: Evaluate and improve our services, products, marketing, and user experience.
  • To Manage Orders: Fulfill and manage user orders and transactions.
  • To Request Feedback: Solicit feedback and conduct surveys to improve our services.
  • To Provide Customer Support: Respond to inquiries, requests, and offer support.
  • To Send Administrative Information: Send you administrative communications related to your account or transactions.
  • To Send Marketing Communications: Send you marketing and promotional messages (with your consent), including updates, offers, and other communications about our services.
3. Marketing Communications

You can choose to unsubscribe from our marketing and promotional communications at any time. To unsubscribe, you can:

  • Email: Contact us at info@ospiria.com.
  • SMS: Text UNSUBSCRIBE to 331-999-7900 to opt-out from receiving further text messages.
4. Sharing and Disclosure of Personal Information

We may disclose, sell, or share your personal information with third parties, business affiliates, or partners for legitimate business purposes only, such as to:

  • Facilitate Business Operations: Share information with vendors, suppliers, or service providers that assist in delivering our services (e.g., payment processors, customer service providers).
  • Comply with Legal Obligations: Disclose information if required by law, court order, or legal process.
5. Third-Party Payment Processors

We accept payments online through our third-party payment processor, Stripe. When you make a purchase, you will be directed to their secure platform to complete your payment. Stripe has its own privacy policy that governs its use of your information, and you can review it here.

6. Cookies and Tracking Technologies

We may use cookies and other tracking technologies to collect information about your use of our Site. This information helps us analyze trends, administer the Site, and improve your user experience. You can control cookies through your browser settings.

7. Data Security

We use commercially reasonable efforts to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission or storage method is 100% secure, and we cannot guarantee the absolute security of your information.

8. Your Rights and Choices
  • Access and Update Your Information: You can request to view, correct, or delete your personal information by contacting us directly.
  • Opt-Out: You can opt-out of receiving marketing communications as described in the "Marketing Communications" section.
9. Children's Privacy

Our Site is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected information from a child under 13, we will take steps to delete that information.

10. Links to other Websites

Although this website may be linked to other websites, we are not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with any linked website, unless specifically stated herein.

You should carefully review the legal statements and other conditions of use of any website which you access through a link from this website. Your linking to any other off-site pages or other websites is at your own risk.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us: